Date | Includes |
|---|
Week of Aug 19th 2026 | Syntrix v1.7 - Featuring multi-CCaaS integrations; Generative AI applications - An update on our initiative to migrate to Google Gemini; LivePerson Functions (Faas) - Usage report now available in Data Transporter; aiStudio - An updated user interface |
Week of Aug 12th 2026 | Generative AI - An update on our initiative to migrate to Google Gemini |
Week of Aug 5th 2026 | Report Center dashboards - Smarter filters, better collaboration; Generative AI - An update on our initiative to migrate to Google Gemini |
Week of July 29th 2026 | Generative AI - An update on our initiative to migrate to Google Gemini |
Week of July 22nd 2026 | Authorize agent access using IPv6; Android Mobile Messaging SDK now supports Android 17; Generative AI - An update on our initiative to migrate to Google Gemini |
Week of July 15th 2026 | Syntrix v1.6 - Structured content support, agent performance "heat maps," and more; Generative AI applications - Update on our initiative to migrate to Google Gemini |
Week of July 8th 2026 | Generative AI applications - Update on our initiative to migrate to Google Gemini |
Week of June 30th 2026 | Generative AI applications - Update on our initiative to migrate to Google Gemini; CoBrowse and Voice/Video - Display and stability improvements |
Week of June 24th 2026 | Generative AI applications - Update on our initiative to migrate to Google Gemini |
Week of June 17th 2026 | Generative AI applications - Update on our initiative to migrate to Google Gemini |
Week of June 10th 2026 | Syntrix v1.5 release - Genesys Cloud support, quick asset generation, and more |
Week of June 3rd 2026 | Generative AI applications - Update on our initiative to migrate to Google Gemini |
Week of May 20th 2026 | Copilot Translate - General Access: Bridge language gaps between agents and consumers; Agent Workspace: New playback speed controls for listening to audio messages; Generative AI applications - Update on our initiative to migrate to Google Gemini |
Week of May 13th 2026 | Generative AI applications - Update on our initiative to migrate to Google Gemini |
Week of April 30th 2026 | Generative AI applications - Update on our initiative to migrate to Google Gemini |
Week of April 15th 2026 | Generative AI applications - Update on our initiative to migrate to Google Gemini |
Week of Apr 8th 2026 | Generative AI applications - Update on our initiative to migrate to Google Gemini |
Week of Apr 1st 2026 | Syntrix 1.1 - Audit live agents with high fidelity synthetic customers |
Week of Mar 18th 2026 | Google site links for RCS; runtime upgrade feature for LivePerson Functions (FaaS v2) |
Week of Mar 11th 2026 | Generative AI applications - Update on our initiative to migrate to Google Gemini; from search to success - introducing Google Click-to-Message ads for RCS |
Week of Mar 4th 2026 | Syntrix - General Access release; Harmony web theme - General Access release; Generative AI applications - Enhancing AI performance with Google Gemini; RCS channel - One-tap calendar scheduling and location requests |
Week of Feb 25th 2026 | RCS rich cards, carousels, and 2-way file sharing; Copilot Translate supports conversations via account rollover |
Week of Feb 18th 2026 | IPv4 restriction feature for enhanced API security; Mobile Agent App v4.1.0 enhancements and fixes |
Week of Feb 11th 2026 | Agent Workspace - new text profanity filter; Report Center enhancements; and Copilot Translate enhancement and bug fix |
Week of Jan 28th 2026 | A faster, smoother User Management module; a faster, smoother Manager module; a Mobile SDK update - official support for iOS 26; and a bug fix regarding pre-defined content (PDC) imports |
Week of Jan 7th 2026 | RCS Business Messaging - Introducing rich interactions and engagement indicators |