Introduction
With an upcoming release of LivePerson Mobile SDK v7.0, we are updating the minimum supported OS versions for both platforms:
- iOS: 15.0 (previously 13.0) effective with v7.0, release target mid-November 2026
- Android: 7.0 / API 24 (previously 5.0 / API 21) effective with v7.0, release target mid-to-late December 2026
v7.0 is a significant release that introduces Threaded Conversations and, for the first time, brings iOS and Android onto a unified SDK version number.
What this means for you
If your app currently targets a deployment target below iOS 15.0 or a minSdkVersion below 24, it is recommended you update those values to integrate SDK v7.0 or later. Previous SDK versions will continue to function but will no longer receive updates or bug fixes.
Devices running iOS 13–14 or Android 5.x / 6.x (APIs 21–23) will not be supported from v7.0 onwards.
Recommended actions before the v7.0 release
1. Update your iOS deployment target to 15.0 and/or Android minSdkVersion to 24 if not already set.
2. Audit version-gate conditionals in your codebase targeting APIs 21–23 or iOS 13–14. These can now be simplified or removed.
3. Validate your integration on devices or emulators running the new minimum OS versions.
4. Review your analytics to assess what proportion of your active users are on affected OS versions.
Based on aggregated usage data across LivePerson's platform, sub-API 24 Android and iOS 13–14 devices each represent well under 0.1% of active SDK traffic so the expected customer impact of this change is minimal.
If you have questions or believe this change significantly affects your integration, please reach out to your LivePerson account team or open a support ticket.
Thank you,
LivePerson SDK Team