Week of December 7 2022

New updates: Proactive Messages

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Exact delivery dates may vary, and brands may therefore not have immediate access to all features on the date of publication. Please contact your LivePerson account team for the exact dates on which you will have access to the features.

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The timing and scope of these features or functionalities remain at the sole discretion of LivePerson and are subject to change.

Proactive Messaging

Enhancements

Addition of a new error chart to the analytics dashboard 

The analytics dashboard for Proactive Messaging and Connect to messaging now includes an error chart. This error chart will provide the breakdown of the errors. Brands can also download a CSV file with error details and take relevant actions.