Tenfold Release Guide
Here you will find the related links for download and install of the Tenfold Application. For instructions on updating, see Update Tenfold.
Update Release notes
Released 16 March, 2023
Tenfold Cloud Connect (TCC) hardware and network requirements
Install or upgrade Tenfold Cloud Connect (TCC) for Red Hat Linux
Install Tenfold Cloud Connect (TCC) for Windows
Downloads
RPM packages
Windows installer
General improvements
Phone system-specific improvements
Avaya AES
- SUS-2031: Resolved an issue using Agent Login/Logout when connecting to Avaya AES HA Pair behind a Virtual IP
- SUS-2019: Resolved an issue that caused agents to be unable to log in after a failover occurred
- SUS-1791: Improved accuracy of login failure errors on Agent Login Screen
Cisco Finesse UCCE
- SUS-2009: Resolved issue where Warm transfers to route point/queue would fail
If you need any assistance completing these steps or if you encounter any trouble, please reach out to our Support Team.