- Pre-requisite: Create a LivePerson Conversational Cloud Account
- Sign up for a Conversational Cloud account
- Get your Base URI with the Domain Retrieval Tool
- Go to Campaign Builder/Data Sources/API/MI API/Edit to get API keys and secrets
Connect to the LivePerson MI API in your VoiceBase Account
- In your VoiceBase account go to Manage Data/Connections/Add Connection
- Choose LivePerson Messaging from the Vendor dropdown menu
- Create a connection name and fill in Name field
- Fill in Account ID, Account URL, and keys and secrets from your LivePerson account
- Note that the time may not be set retroactively. Please set the date to the current date.