This guide will walk you through the process of building a bot with Universal Tiles, allowing you to create and customize structured content for various interactions.
Welcome to the guide on integrating an API with your bot using Conversational Builder. This guide will walk you through the process of incorporating an API into your bot to fetch and utilize external data seamlessly.
To build the bot:
Log in to your Conversational Cloud account and navigate to Automate > Conversation Builder.
The Conversation Builder appears.
Click New Bot. The Choose a Bot Template window appears.
Select Custom > Custom Bot. The Bot details page appears.
Provide the following information:
1. Name: Input the name for your bot into the field.
2. Description: Input information describing your bot.
3. Channel Type: Select the messaging option.
4. Small Talk: Select to turn on/off the small talk option.
Small Talk provides a human-like experience by providing chitchat, pleasantries, and other trivial conversation.
5. Bot Language: Select the language you require the bot to use from the dropdown menu.
6. Bot Group: Select a bot group if required, from the dropdown menu.
Bot Group is a collection of bots that can be grouped together for easier management and organization on the Bots dashboard.
Once done click Create Bot. The Bot Dialog page appears.
Click Universal in the right hand panel. The universal interaction appears.
Utilize this interaction to craft and personalize a wide range of structured content. Whether it's buttons, cards, checkboxes, or text, you can effortlessly blend different elements together for a tailored experience.
Click +Enter JSON and preview. The Enter JSON and preview page appears.
You can use the template column to search and find tile templates for use.
Once done click Save. Click Preview to test the interaction.
Congratulations! You have successfully built a Universal Tile Bot using Conversational Builder.
Your bot is now capable of displaying customized structured content for various interactions, enhancing its versatility and user experience.
Explore the available templates and documentation to create and customize your desired content. Combine buttons, cards, checkboxes, text, and other elements to design your custom interaction.
