Additional Resources
Additional Resources
3 PM
Chat to Messaging Migration
Kakaotalk
Social Messaging
Voice CoBrowse
Messaging AI
API Integrations Bot
Bot with Knowledge Base
Bot with Working Hours
FaaS Integration Bot
Universal Tile Bot
Technical Best Practices
Agent Workspace Configuration
Conversational Builder Best Practices
Messaging Window API
SDE Values for Mobile Channels
iHUB Best Practices
Security & Authentication
Agent SSO
Consumer Delegation
MTLS
Step Up (All Channels)
Step Up Authentication for Web
IVR Deflection
IVR Deflection to Apple Messages for Business
IVR Deflection to Web
Proactive Messaging
Proactive API
Proactive Tool
Proactive to SMS
Proactive to WhatsApp
Voice AI
Activate Voice Features
Hello World Voice Bot
Voicebot for IVR Deflection
AI Studio
AIS Architecture templates and Examples:
Process Overview
General Solutions
3PM Authentication Solutions
A/B Testing
Architecture - General Best Practices
Multi Engagement Solution
Reference Architecture
Agent Efficiency Solutions
Abusive Consumers
CRM Integrations
Estimated Wait Time Display
Identifying Returning Customers
Sales Attribution
Consumer Efficiency Solutions
Custom Offerings
Bulk Action Tool
Knowledge Base Tool for AI
Smart Ticketing Widget
Translation Widget
Retail Offerings
Sales Attribution
Healthcare Industry
1x1 Messaging for Healthcare
Travel & Hospitality Industry
Telco Industry
Fi-Serv Industry
Conversation Design (CxD)
Services Overview
CxD Best Practices
Conversation Design
NLU Intent Manager
CxD Resources
New Project Intake
C2M
Connect to Messaging: Elevate your omni-channel strategies in new ways
Connect to App Messaging
Connect to Messaging User Guide