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Activate Voice Features
You must activate voice features before you start building voice bots. To activate voice features: Log into Conversational Cloud. Select Manage > Management Console from the hamburger menu. The Management Console appears. Search for Voice bots in the search bar. The Voice Bots page appears. Click the Click to…
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Hello World Voice Bot
Conversation Cloud offers a robust platform for creating and deploying voice bots efficiently. In this article, we'll guide you through the process of building your very first voice bot on LivePerson Conversation Cloud, with a simple yet fundamental task: saying "Hello, World!" To create the bot: Log in to your…
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Voicebot for IVR Deflection
You have the ability to utilize a Conversation Builder Voicebot for IVR deflection. IVR Deflection flow leveraging a Voicebot To do this you must activate voice features, claim a number (if required), create a skill and assign the number to the skill, create a voice bot with the required flow, and assign the skill to the…