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API Integrations Bot
Welcome to the guide on integrating an API with your bot using Conversational Builder. This guide will walk you through the process of incorporating an API into your bot to fetch and utilize external data seamlessly. To build the bot: Log in to your Conversational Cloud account and navigate…
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FaaS Integration Bot
This guide will showcase how to create a bot in LivePerson Conversational Builder that utilizes a Function-as-a-Service (FaaS) integration to retrieve and process data. Prerequisites: A LivePerson Conversational Builder account with access to create bots and functions. Navigate to the "Functions" section in LivePerson…
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Universal Tile Bot
This guide will walk you through the process of building a bot with Universal Tiles, allowing you to create and customize structured content for various interactions. Welcome to the guide on integrating an API with your bot using Conversational Builder. This guide will walk you through the process of incorporating an API…
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Bot with Working Hours
This guide will walk you through creating a bot in LivePerson Conversational Builder that automatically closes conversations outside of your designated business hours. To build the bot: Log in to your Conversational Cloud account and navigate to Automate > Conversation Builder. The Conversation Builder appears.…
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Bot with Knowledge Base
Knowledge Bases are powerful tools that enable you to store and manage information, providing valuable insights and assistance to both agents and customers alike. In this document, we'll walk you through the steps to create a KB, enable AI capabilities, utilize LLM search, and integrate with Conversation Assist for…
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Third-Party Bot Connectors
Third party bot providers can be used and managed through LivePerson's Conversational Cloud just like a normal human agent or a LivePerson bot Using our connectors, you can provision IBM Watson, Google Dialogflow, Amazon Lex, or Microsoft bots. You can also leverage LivePerson Functions to build custom integrations with…