Knowledge Center Articles to Get Your Started

Community Team - Sue
Community Team - Sue Administrator Posts: 22
edited April 10 in Chat to Messaging

Start with why chat to messaging makes sense for your business and gain insights as to why consumers prefer messaging. Continue to the agent workspace guide and build your awareness of the LivePerson tools at your disposal. And then head over to the efficiencies your business can build in its contact center with messaging.

Moving From Chat to Messaging

Agent Workspace User Guide

Managing a Contact Center that Messages