LivePerson’s Conversational Cloud was created with messaging in mind, providing a fully outfitted workspace and suite of tools to help you handle, manage, and scale messaging operations. This shift from traditional voice calls and live chat to messaging is transforming the way brands and consumers communicate. To leave a…
Start with why chat to messaging makes sense for your business and gain insights as to why consumers prefer messaging. Continue to the agent workspace guide and build your awareness of the LivePerson tools at your disposal. And then head over to the efficiencies your business can build in its contact center with messaging.…
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