If you were able to attend Spark, or even if you are seeing this for the first time, welcome. LivePerson CEO John Sabino said it best, “Whatever AI and large language models you want to use, we'll make it work and we'll make it work in a way that's safe and secure for your customers and your brand." This flexible,…
If you haven't yet, please take a moment to visit our poll and tell us what you want to see more of in your community. If a choice you feel strongly about is not listed, please add to it in the discussions. The poll will close on Friday, November 8 at 6 pm Eastern and we'll announce the results here. We have so many things…
Exciting news: For the third year in a row, Inc. Magazine has named LivePerson to its list of the world’s top B2B companies as a Power Partner!🎉💥🎊 Thank you to YOU, our incredible customers, for your support! We're proud to have made the list every year since its inception in 2022! Read more here.
🎙️Season 3 of the Generation AI podcast has landed! In the first episode of the season, we're diving in on how AI and automation can support white-glove customer journeys with Darren Degiorgio from Tiffany & Co. 💍 Watch the full episode wherever you get your podcasts or see it here.
We are pleased and proud to announce LivePerson's new Trust Center. Speed up your periodic compliance assessments with quick access to the information you need. Leverage the answers and assets you need to both assess and validate LivePerson as your valued solution provider. You can find it from the tab at the top of your…
Ready to spark a contact center transformation? Together, let’s turn the humble agent workspace into a conversational command center for voice and digital customer conversations. Learn how to drive ROI and customer satisfaction with generative AI, supercharge agent productivity, and deliver personalized customer…
How to reach LivePerson Customer Care Let us show you the best ways to do so during an Emergency or when an issue does or does not need immediate attention. Links: Status Page, Subscribe, Form Email address: customer-care-manager@liveperson.com
You can find details about features we have released into the production environment, features we are committed to deliver, and progress on our strategic vision. This information is housed in a searchable database in our Knowledge Center.
When WhatsApp calls a number to verify it during the onboarding process with LivePerson, which ANI or originating number(s) may WhatsApp call from? The phone number we wish to register with WhatsApp is already in use on an IVR, for consumers to call. To ensure we can route the call to an appropriate staff member, we need…
One of the best things about MCS toolkit is that it opens in a new tab and doesn't take you away from whatever you are currently working on. I feel like Report Center doing the same would be such a better experience. I still primarily use MCS toolkit for this reason alone.
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