We are pleased and proud to announce LivePerson's new Trust Center. Speed up your periodic compliance assessments with quick access to the information you need. Leverage the answers and assets you need to both assess and validate LivePerson as your valued solution provider. You can find it from the tab at the top of your…
Ready to spark a contact center transformation? Together, let’s turn the humble agent workspace into a conversational command center for voice and digital customer conversations. Learn how to drive ROI and customer satisfaction with generative AI, supercharge agent productivity, and deliver personalized customer…
How to reach LivePerson Customer Care Let us show you the best ways to do so during an Emergency or when an issue does or does not need immediate attention. Links: Status Page, Subscribe, Form Email address: customer-care-manager@liveperson.com
You can find details about features we have released into the production environment, features we are committed to deliver, and progress on our strategic vision. This information is housed in a searchable database in our Knowledge Center.
When WhatsApp calls a number to verify it during the onboarding process with LivePerson, which ANI or originating number(s) may WhatsApp call from? The phone number we wish to register with WhatsApp is already in use on an IVR, for consumers to call. To ensure we can route the call to an appropriate staff member, we need…
One of the best things about MCS toolkit is that it opens in a new tab and doesn't take you away from whatever you are currently working on. I feel like Report Center doing the same would be such a better experience. I still primarily use MCS toolkit for this reason alone.
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