OR! Operator?

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cfelsberg
cfelsberg Member Posts: 1
edited July 29 in All Discussions

Hello - Today I came across being able to use the OR! operator in the Workbench of LP Analytics Studio with interesting results. However, I've not been able to find a definition as to what it does/mean. The goal is to identify language by any speaker except for 'bot.' When using the AND NOT operator, interactions that have an agent and a bot mention of the same phrase(s), the interaction doesn't come back in the returns.

Does anyone have any information on the OR! operator?

Thanks

Charles

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  • Community Team - Sue
    Community Team - Sue Administrator Posts: 28

    According to our engineering team:

    There is no OR!operator… There is OR and there is !. However, OR is an conversation level operator, ! is a turn level NOT operator. So while one may see OR! "something" this is actually OR (!"something")and equivalent to OR NOT "something" if there is only a single term; it is supposed to be used in a turn level condition like "to find" && !"to avoid" to find a turn in which “to find” was mentioned and “to avoid” was not mentioned.any speaker except bot is actually an interesting use-case, however there is no direct support for that right now.

    This thread will be moved to the All Discussions section. Thank you.

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