Minimize Engagement Window

rzirpe
rzirpe Member Posts: 2
in Use Case

We are going to give one URL in the text interaction, if customer clicks on it - the webpage will open on the same window and engagement window of the bot will get automatically minimized as customer can focus more on webpage and he/she can go through the bot whenever requires. I want to minimize the engagement window once user clicks the URL. Can somebody share thoughts here for above use case.

Answers

  • optumlpsme
    optumlpsme Member Posts: 1

    Try these customizations: https://developers.liveperson.com/engagement-window-customization-quick-start.html

  • rzirpe
    rzirpe Member Posts: 2

    Hi @optumlpsme, we tried these methods but it is actually minimizing the size of the different components of the engagement window. These methods are not working for minimizing the window automatically.

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