Stage Four - Enhanced Personalization

Stage Four - Enhanced Personalization
Use Case
Persona
Operations Considerations
Design Considerations
Channels
Capabilities
Outcomes/Analytics
Test
Grow Customer Loyalty with AI Powered Conversations Across Multiple Channels
Your Chief Marketing Officer (CMO)/VP of Marketing
Ops considerations for CGP Stage 4
Designing Contextual Conversations
A. In-App Messaging
B. IVR Deflection to In-App
C. Proactive to In-App Chat
D. In-App SDK Best Practices - Configuration
E. In-App SDK Best Practices - Deployment
A. Stage Four KPI's and Benchmarks
B. Reports to Use in Measuring KPI's and Benchmarks

Test

test