Streamline collaboration within your LivePerson workspace with the File Sharing Expansion Ability for .txt and .csv files. This feature empowers both agents and consumers to share essential text-based and tabular data files, fostering a more efficient and data-driven interaction experience.
This feature empowers users with the capability to share, collaborate, and work efficiently with .txt and .csv files within the workspace.
ℹ️ This feature rollout is currently in a controlled launch phase. To determine if your workspace is eligible, please contact your dedicated LivePerson representative.
Feature Enablement
PrerequisiteThe brand should be on UMS 4.8 or higher.
To enable this feature, please contact your dedicated LivePerson account manager. They will guide you through the configuration process and ensure compatibility with your specific account setup.