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A. The Capabilities You Launched in a Previous Stage
Please review the documentation for the Capabilities listed below to validate that you have activated each of these as Channels. This quick check ensures you've completed the necessary steps before moving on to the next section. Capabilities Already Launched: Review the documentation for each capability listed below to…
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B. Proactive Messaging
The LivePerson Proactive Messaging tool 2.0 allows brands to initiate conversations with consumers by sending outbound messages via SMS, WhatsApp, Google RCS and the In-app Messaging channel. Once the consumer responds, it creates a 2-way conversation within the Conversational Cloud platform. This enables brands to…