ALT Text Popup Auto-Saves Without User Confirmation After Image Upload

Description: After an image is uploaded to a post on community.liveperson.com, clicking the Accessibility button opens the ALT text popup. If the user updates the ALT text and clicks outside the popup, the text is saved automatically without the user clicking on the save button. This behavior may lead to unintentional changes being saved without explicit user confirmation.

Steps to Reproduce:

  1. Navigate to community.liveperson.com.
  2. Create a new post and upload an image.
  3. Click on the Accessibility button to open the ALT text popup.
  4. Enter or update the ALT text.
  5. Click outside the popup without clicking the save button.
  6. Observe that the ALT text is saved automatically.

Expected Behavior: The ALT text should only be saved when the user explicitly clicks the save button. Clicking outside the popup should close the popup without saving changes.

Actual Behavior: The ALT text is saved automatically when the user clicks outside the popup, without requiring the user to click the save button.

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Comments

  • Sue
    Sue Administrator Posts: 124

    Thank you, we will address with the vendor