We are pleased and proud to announce LivePerson's new Trust Center. Speed up your periodic compliance assessments with quick access to the information you need. Leverage the answers and assets you need to both assess and validate LivePerson as your valued solution provider. You can find it from the tab at the top of your…
How to reach LivePerson Customer Care Let us show you the best ways to do so during an Emergency or when an issue does or does not need immediate attention. Links: Status Page, Subscribe, Form Email address: customer-care-manager@liveperson.com
Hello - Today I came across being able to use the OR! operator in the Workbench of LP Analytics Studio with interesting results. However, I've not been able to find a definition as to what it does/mean. The goal is to identify language by any speaker except for 'bot.' When using the AND NOT operator, interactions that have…
Hi everyone! I’m responsible for determining, calculating, and tracking KPIs for agent adoption of LivePerson CoPilot’s Conversation Assist tool. We want to monitor adoption and ROI. We have the eventual goal of adding Conversation Assist KPIs to agents' monthly scorecards. Currently, I’ve been measuring the overall usage…
Can my company use the same Live Person Account to Setup Chat on other Programs?
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