Stage Three - Advanced Integration
Stage Three - Advanced Integration
Use Case
Shift from Voice to Digital and Connect Third Party Systems
Persona
Your Chief Information Officer
Operations Considerations
Ops considerations for CGP Stage 3
Design Considerations
Always be optimizing your bot design
Tuning & Optimization Best Practices
Channels
A. Mobile Channel(s) with Non Gen AI Chat Suggest (Connecting to an External KB)
Capabilities
Outcomes/Analytics
A. Stage Three KPI's and Benchmarks
B. Reports to Use to Measure Your Key Performance Indicators