The most recent content from our members.
LivePerson Sync—our powerful, event-driven orchestration layer that connects the Conversational Cloud® directly with leading CRM platforms (like Salesforce, Microsoft Dynamics 365, ServiceNow, and Zendesk) in real time. Watch the Video here to see how you can bridge the gap between your digital channels and legacy backend…
LivePerson Sync is a synchronization layer designed to connect agent workspaces with CRM platforms in real time, transforming them into a single, unified engine. By moving from rigid messaging integrations to platform unification, it addresses the challenges of disconnected systems that create operational drag and…