Understand

A. The Capabilities You Launched in a Previous Stage
You may review the documentation for the Capabilities listed below to validate that you have activated each of these as Channels. This quick check ensures you've completed the necessary steps before moving on to the next section. Capabilities Already Launched: Review the documentation for each capability listed below to…
B. Analytics Studio
Introduction Enterprises that have undergone a digital transformation, or who are planning one, understand that their data is their most valuable asset. Most enterprises list bad customer experience as their reason for leaving a service behind. It has become critical for brands to harness, harvest, and analyze their…