Moderation Link Redirects to Empty Notes Section

Karthick
Karthick Staff Posts: 40
in Testing Feedback Loop (Internal)
Screenshot 2024-07-30 at 4.55.11 PM.png

Description: In the profile section, the Moderation link redirects users to the Notes section, which displays no content. This redirection leads to a blank page and can cause confusion for users who expect to see moderation-related information.

Steps to Reproduce:

  1. Navigate to community.liveperson.com.
  2. Go to the profile section.
  3. Click on the Moderation link.
  4. Observe that the page redirects to the Notes section, which displays no content.

Expected Behavior: The Moderation link should direct users to a relevant and populated page related to moderation activities. If the content is not available, a meaningful message should be displayed instead of an empty section below.

Actual Behavior: Clicking the Moderation link redirects to the Notes section, which displays no content, leading to a blank Notes section.

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Comments

  • Sue
    Sue Administrator Posts: 124

    Thank you. We will address with the vendor

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