Error Label and Unexpected Characters in Message Body

Karthick
Karthick Staff Posts: 40
in Testing Feedback Loop (Internal)
Screenshot 2024-07-30 at 3.53.48 PM.png

Description: In the Inbox > Message > New Message section on community.liveperson.com, when the Post Message button is clicked without adding a recipient and message body, an error label "You must select at least one recipient." appears. Additionally, unexpected characters [{"type":"p","children":[{"text":""}]}] are displayed in the message body.

Steps to Reproduce:

  1. Navigate to community.liveperson.com.
  2. Go to Inbox > Message > New Message.
  3. Leave the recipient and message body fields empty.
  4. Click the Post Message button.
  5. Observe the error label and unexpected characters in the message body.

Expected Behavior: The error label "You must select at least one recipient." should appear and not display any unexpected characters in the message body.

Actual Behavior: The error label appears, and unexpected characters [{"type":"p","children":[{"text":""}]}] are displayed in the message body.

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Comments

  • Sue
    Sue Administrator Posts: 124

    Thank you. We will inform the vendor

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