Persistent Error Alert When Entering New Post Title

Test Post Description

Description: When a user does not enter a title for a new post on and clicks Save, an error alert "You have entered an invalid discussion title" appears. However, if the user corrects the title again, the error alert does not disappear and remains on the screen.

Steps to Reproduce:

  1. Navigate to community.liveperson.com.
  2. Start creating a new post.
  3. Do not enter a title and click Save.
  4. Observe the error alert "You have entered an invalid discussion title."
  5. Correct the title to a valid one.
  6. Observe that the error alert remains on the screen even after the title is corrected.

Expected Behavior: The error alert should disappear once the user enters a valid title.

Actual Behavior: The error alert remains on the screen even after the user enters a valid title, causing confusion.

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1 votes

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Comments

  • Sue
    Sue Administrator Posts: 124

    Thank you. We will inform the vendor