Enhancement Request: Image Click in Posts Opens in New Tab Instead of Image Popup

Karthick

Description: Currently, when an image in a post on community.liveperson.com is clicked, it opens in a new browser tab. For a better user experience, it would be preferable to open the image in a popup within the same window, featuring a close button.

Steps to Reproduce:

1. Navigate to community.liveperson.com.
2. Open any post containing an image.
3. Click on the image within the post.
4. Observe that the image opens in a new browser tab.

Expected Behavior: When an image in a post is clicked, it should open in a popup within the same window, with a close button to allow the user to easily return to the post.

Actual Behavior: The image opens in a new browser tab, taking the user away from the original post.

Sue

Thank you, we will inform the technical writer

GauthamT

Currently this feature isn't available on the CMS, however, we have requested for this feature to be added in.