Ability to Post Empty Posts in Profile Activity Section

Karthick
Karthick Staff Posts: 40
edited August 6 in Testing Feedback Loop (Internal)
Screen Recording 2024-07-30 at 9.24.12 AM.gif

Description: In the profile activity section on community.liveperson.com, users are able to submit empty posts. When the Share button is clicked, it counts the empty post and displays a popup saying "Your post will appear after it is approved."

Steps to Reproduce:

  1. Navigate to community.liveperson.com.
  2. Go to your profile and access the activity section.
  3. Leave the post content empty.
  4. Click the Share button.
  5. Observe that an empty post is submitted, and a popup appears stating "Your post will appear after it is approved."

Expected Behavior: The system should prevent users from submitting empty posts and display an error message indicating that the post content cannot be empty.

Actual Behavior: Empty posts are accepted, and the user receives a misleading confirmation popup.

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Comments

  • Sue
    Sue Administrator Posts: 124

    Thank you, we will take this up with the vendor

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