Black and White Smiley Not Properly Encoded

Karthick
Karthick Staff Posts: 40
in Testing Feedback Loop (Internal)
Screenshot 2024-07-30 at 9.19.12 AM.png

Description: Within posts on community.liveperson.com, there is a black and white smiley that appears to be not properly encoded. This issue affects the visual consistency and user experience when using smileys in posts.

Steps to Reproduce:

  1. Navigate to community.liveperson.com.
  2. Create or view a post that includes smileys.
  3. Observe the black and white smiley within the post.

Expected Behavior: All smileys should be properly encoded and displayed in full color, consistent with the other smileys available on the platform.

Actual Behavior: A black and white smiley appears in posts, indicating that it may not be properly encoded or rendered.

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Comments

  • Sue
    Sue Administrator Posts: 124

    Thank you. We will take this up with the vendor

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