Analytics Count Stuck at 7 Visits in Profile > Activity Section

Karthick

Description: The analytics count in the Profile > Activity section of community.liveperson.com is not updating and is currently stuck at 7 visits. The feature was functioning correctly last week, indicating a potential issue with the analytics tracking or display.

Steps to Reproduce:

1. Navigate to the Profile section on community.liveperson.com.
2. Go to the "Activity" tab.
3. Check the analytics count for visits.
4. Observe that the count is stuck at 7 and does not update with new data.

Expected Behavior: The analytics count should dynamically update to reflect the most recent visit data.

Actual Behavior: The analytics count is stuck at 7 visits and does not update, despite the feature functioning correctly previously.

Environment: Google Chrome, MacOS

Sue

We'll address this with the vendor.