Welcome Spark Atendees: Spark Followup Discussion
If you were able to attend Spark, or even if you are seeing this for the first time, welcome.
LivePerson CEO John Sabino said it best, “Whatever AI and large language models you want to use, we'll make it work and we'll make it work in a way that's safe and secure for your customers and your brand."
This flexible, customer-centric approach is driving real results across industries:
- Frost Bank achieved a 91% customer satisfaction score across hundreds of thousands of conversations using our new Agent Workspace for Voice.
- Signet Jewelers boosted their bot containment from 27% to 42% while maintaining high CSAT with our Generative AI Copilot.
- BECU is using our Analytics Studio to pinpoint member needs and improve QA processes across all touchpoints.
These aren't just success stories – they're blueprints for your own CX transformation.
Want to see how our contact center transformation solutions can change your business? Spark meaningful, connected conversations with your customers at scale and with cost savings in a way no other brand in your space is doing. Request a demo to learn more.
Click here to schedule a deeper dive into these solutions.
