New user ease of use search - easy identifiers

Shawn
Shawn Member Posts: 2
edited September 30 in Testing Feedback Loop

When searching for things such as KPI metrics or other tools with less technical/ direct names such as "analytic studio" or "report center" it is hard to identify what articles will give a NEW user what they are looking for without a baseline level of knowledge.

Would it be possible to expand the key word results as well identify a way to for new users to understand the top level use of the tool/ artical?

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Comments

  • Sue
    Sue Administrator Posts: 124

    Appreciate your recommendation, Shawn. We'll discuss this with the platform. Perhaps we can strategically use a "new user" tag.

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