Adrian E.

"It's possible that your secure chat window includes elements which are not secure. In this case, depending on the browser, the user will be"

"What types of reports do you find of interest with regards to data processing of the transcripts? Wait times? Surveys? The reason I ask is"

"I just wanted to post a follow up message. After consulting with a colleague within Support I have reason to believe that this might be rel"

"Would it be possible for you to post the text file you're using in reply to this thread? If you canned response has confidential informatio"

"Can you please elaborate a little on this line: "The information you want to pass over to the exit survey should already be included automa"

"Can you provide more information about your custom exit survey? Are you using it to create a unique design for your survey or are you imple"

"Hey Kevin,   With regards to your first question: Each agent logging in on a given computer occupies a seat. If you have one concurrent sea"