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VeriShow and LivePerson have been working together to create great customer experiences and turn up the volume on high-quality online service and sales. At the LivePerson Aspire event, we’ll be talking about how our two companies will build on the synergies between us to take multimedia online sales and support to the next level.

 

We’re happy to introduce two new features to VeriShow for LivePerson.

 

The first is video communication capability, which knocks down the barriers between a sales or service agent and a VIP customer. With the ability to escalate a session to one-way broadcasting or if desired, a two-way video or audio conversation, our joint customers can now share, annotate and communicate via an audio / video session. Here’s why that matters:

 

The second feature we’re introducing this week will deliver co-browsing capabilities, so that our users can guide their prospects and customers through product catalogues, user guides and other complex material vital to the sales and service processes.

 

 

We’re adding these features, which are also based on Liveperson’s public API, to the already valuable real-time content sharing VeriShow for LivePerson users have at their fingertips. Want to learn more about these new features? Stop by and see us at Aspire 2011.

 

Best,

 

Yuval Moed, CEO, VeriShow

4,356 Views Categories: Chat API (JavaScript), Application Plug-ins, Events & Announcements Tags: verishow, content_sharing, video_communication, audio_communication, co-browsing


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