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Home> Resources & Tools> Core Resources> Blog> Verishow Partners with LivePerson to Deliver Multimedia Online Support

 
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At LivePerson’s recent e-Commerce Developers’ Day, I described VeriShow’s offering as "chat on steroids". While our platform is more nuanced than that, my off-the-cuff characterization is accurate. VeriShow is a live support and collaboration software-as-a-service platform that gives users a host of tools to improve e-sales and e-service assistance to website visitors.

 

Our integration with LivePerson takes the core muscle – a LivePerson chat session – and strengthens it with fully synchronized multimedia customer support applications. The result is a more powerful offering for our joint customers, allowing  them to target live chat conversations to focus on high priority visitors and offer those visitors multimedia capabilities to close the sale or support issue.

 

LivePerson Chat is a powerful, widely used and familiar tool for consumers, who rely on it to get the real-time support they need to make online shopping decisions. That familiarity is essential to VeriShow, as we’re looking to build on what people know and trust in order to create a better website experience.

 

When a consumer requests a LivePerson chat with a joint customer, that user can enhance the session with numerous applications to close the deal. As we describe in the video below (taken at the e-Commerce Developer Day), users might expand chat to include product pictures or videos, jointly enable purchase orders, add e-signature capabilities and PayPal forms and more, so customer service reps can begin with a conversation and end with a sale.

 

Our apps-based approach helps website owners sell more, and we’re pleased to work with LivePerson to get this solution into the hands of more e-business owners:

 

 

VeriShow and LivePerson have identified a mutual interest and the products complement each other well.  We enjoyed the eCommerce Developer Day and appreciate having the opportunity to participate.

 

As it has been throughout our integration process, the LivePerson team was very helpful and cooperative and it showed in the results, which were fast growing interest by both potential customers and the media.

 

In conclusion, the event was a very well organized event. Good job to all our friends and LivePerson who were behind that including Mark, Gretchen, Jim to mention a few and thank you for the invite.

 

 

 

Yuval Moed, CEO, Verishow
1,905 Views Categories: Application Plug-ins, Events & Announcements Tags: chat, api, plug-in, application, innovation, video, ecommerce, verishow, multimedia, hbrlabs, partner


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